Contact

Which broker connection are you considering?

Tell us about the tool you need, the broker involved and the questions you want answered.

Broker compatibility questionnaire and order-type notes on a desk

What to include in your message

A useful first message names the broker you are considering, the general type of strategy and the service you want to discuss. It helps to say whether you have written rules, access to a test environment or an existing tool that needs review. We can then respond with relevant questions and explain the next scoping step. Please do not put passwords, account credentials or sensitive financial information in the form. Submitting an enquiry does not enable trading or create a paid plan.

Details that help us respond

Share only general setup information at this stage; account access can be discussed through an appropriate process later.

  • The broker's name, if already chosen
  • The service you want to discuss
  • Whether your trading rules are written down
  • Any relevant order types or test requirements
  • The question you most need answered

What happens after you enquire

We read the outline you send and identify any information needed to assess the technical scope. If the request appears to fit our work, we arrange a discussion about broker access, strategy rules, testing and operating responsibilities. A written proposal follows only when there is enough information to describe the deliverables and price. Some requests cannot proceed because an interface is unavailable or the proposed rules are not sufficiently defined. We will explain that limitation rather than suggest an unsupported connection.

You do not need to arrive with a technical specification. A broker name, a description of your rules and one clear question are enough to begin a useful conversation.

Plitvice Outdoors team

Send your question to Bloemfontein

Use the contact form to tell us what you are trying to connect or test. You can also email hello@plitvice-outdoors.com, call +27 51 430 2846 or write to 42 President Reitz Avenue, Bloemfontein 9301, South Africa. We are available Monday to Friday, 09:00 to 17:00. After a successful form submission, you will be taken to a confirmation page.

Enquiry form for a proposed broker connection